Performance guarantee
We earn it — or we work for free.
Healthcare marketing is full of promises. This is a contract: marketing KPIs written down at day 30; miss them at the agreed checkpoint and the retainer pauses until we hit them.
How it works
Three moments. No fine print.
KPIs written down
After 30 days of real data we lock the targets in writing — typically qualified inquiries per month, cost per patient, organic growth or ROAS — with the baseline attached.
The checkpoint
At the agreed window we reconcile the numbers against your CRM and dashboard, not our slides.
The retainer pauses
We keep working — no retainer — until the KPIs are hit. Then it resumes. No refunds theatre; just the work, unpaid, until it lands.
Covered
- Practice Growth System and Hospital / Authority engagements
- Full-stack scope: search, ads, content, follow-up automation
- KPIs: qualified inquiries/month, cost per patient, organic growth, ROAS or CPA
- Baseline access: GA4, Search Console, ad accounts, CRM
- Reconciled to your CRM and dashboard, quarterly
Not covered
- Media spend paid to Google, Meta or any platform
- Third-party tools, production and shoot costs
- Clinical outcomes or patient results of any kind
- Doctor Branding (single-channel) engagements
- Baselines broken by fee, capacity or approval changes on the client side
Why we can say this out loud
Because we instrument before we spend, we do not scale budgets into leaking funnels, and we set targets from your data, not a template. Judge us the way you judge a treatment: by measured outcomes — with a written contract behind them.
Straight answers
The questions you should ask.
Because no one can — patient outcomes depend on your front desk, your fees, your capacity and your medicine. Anyone who guarantees patients is lying. We guarantee the marketing KPIs we control, and we reconcile them to your booked appointments so the link is visible.
Practice Growth System and Hospital/Authority tiers where we run the full stack (search, ads, content, follow-up automation) with access to analytics, ad accounts and the CRM. Doctor Branding tier is single-channel and is not covered.
Media spend (Google/Meta), third-party tools, production costs, and — always — clinical outcome claims. The guarantee is about marketing KPIs only.
Timely creative and medical approvals (48–72 h), front-desk cooperation on lead handling and source logging, and no changes to fees/capacity that break the baseline. If those slip, we tell you first and re-baseline together.
See if your practice qualifies.
The audit sets the baseline; the proposal writes the KPIs down.